Speakers

International hostage and crisis negotiator turned world renowned trainer, speaker and author, Nicky’s career includes 31 years spent as a Metropolitan police officer, the last 10 of which were spent working for the elite New Scotland Yard Hostage and Crisis Negotiation Unit as an international hostage and crisis negotiator.

Author of the best-selling book “Crisis – true stories from my life as a hostage negotiator” and recipient of a British Empire Medal for “meritorious service to the community during the pandemic”, Nicky has travelled the world teaching negotiation.

She was also the first woman to become the Director of UK Training for the National Hostage and Crisis Negotiation Course, a role which required her to design and train UK police officers to deal with life and death situations from suicide intervention to kidnaps.

Nicky’s mission is to share the lessons she learnt as a negotiator to help others improve their communication and negotiation skills, and ultimately their relationships with one another.